Alcohol Awareness & Conflict Management Training

CHELTENHAM

Alcohol Awareness & Conflict Management

Course Aim

To ensure all licensed premises staff follow the laws under the Licensing Act 2003. 

To ensure all staff are safe from any incident in which a person is abused, threatened or assaulted in circumstances relating to their work.

Alcohol Awareness & Conflict Management

Course Content Includes

  • Personal License

  • Licensing offences

  • Intoxicated / under age sales

  • Consequences

  • Service refusal

  • Conflict management

Course Details:

Alcohol Awareness & Conflict Management Training conducted at your premises in Cheltenham.

It can accommodate up to 15 delegates for a cost of £495+VAT.

Three  hour course:

Includes all course handouts, an experienced trainer with over 25 years experience in this field. 

Role play is an essential part of the training when gaining experience in service refusal. 

Ideal for: 

  • Pub staff

  • Hotel staff

  • Event staff

  • Retail staff

  • Any licensed premises staff

Learn more

Visit our support pages to learn more about Manual Handling duties and responsibilities.

From legislation to refresher info

SWAN

TRAINING

Alcohol Awareness & Conflict Management Training

CHELTENHAM