Alcohol Awareness & Conflict Management Training

Alcohol Awareness & Conflict Management

Course Aim

To ensure all licensed premises staff follow the laws under the Licensing Act 2003.

To ensure all staff are safe from any incident in which a person is abused, threatened or assaulted in circumstances relating to their work.

Course Content Includes

Course Details:

Three hour course:

Includes all course handouts, an experienced trainer with over 25 years of experience in this field.

Role play is an essential part of the training when gaining experience in service refusal.

Ideal for:

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